The problem
Service revenue that hits the ERP a week late.
Dispatch runs in ServiceTrade or EMPlus while accounting lives in Sage or Acumatica — and someone bridges the two by hand every day.
- Service invoices re-keyed out of ServiceTrade into the ERP
- Maintenance-agreement billing tracked in spreadsheets
- Technician hours retyped for payroll
- Job costs trailing the actual truck roll by days
